Subscribers

Getting Started

What Are Subscribers?

Subscribers are individual users of your app who have opted in to receive push notifications. Each subscriber includes:

  • Personal Information: Name, email, and unique ID.
  • Devices: Phones, tablets, or browsers where notifications are received.
  • Metadata: Custom data relevant to your business.

View and Manage Subscribers

Subscriber List

  1. Navigate to "Audience" → "Subscribers".
  2. Check the table with subscribers, which includes:
    • Name
    • Email
    • Phone
    • Devices
    • Last Activity
    • Tags
    • Segments

Filters and Search

  • Search by name, email, or ID.
  • Filter by status: anonymous or identified.
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Subscriber Details

Clicking on a subscriber opens:

General Section

  • Personal information and subscription status (active, paused, blocked).
  • Registration date.
  • Custom metadata.

Devices Section

  • Full list of devices and push tokens.
  • Platform (iOS, Android, Web) and status (active, inactive, invalid token).
  • Last synchronization.

Tags Section

  • Assigned tags: system, custom, and dynamic values.

Segments Section

  • Assigned segments: default or custom.
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